Windows 8: Office 2010 install hangs

We apologize for the inconvenience.

I will assist you in trying to resolve the issue.
Start the computer in clean boot and then try installing the Office suite and verify the result.
a. Log on to the computer by using an account that has administrator rights.

b. Press the Windows key + R and type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration utility.

If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

c. On the General tab, click the Selective startup option, and then click to clear the Load startup itemscheck box. (The Use Original Boot.ini check box is unavailable.)

d. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note: This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
e. Click OK, and then click Restart.

Note: Ensure to restart the computer in normal mode after the troubleshooting process.

Reply with the necessary information for further assistance.

Thank You.

http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/office-2010-wont-install-on-windows-8-pro-it-just

I have spent nearly 10 hours trying to install Office Home & Business 2010 on a brand-new HP Envy dv4t, including about 2 hours with HP Tech Support (via chat), all to no avail.  The last 6 hours I've been searching the internet for a solution to this, and just 30 minutes ago stumbled upon this thread.

Key issues:
> Disable User Access Control
> Disable Virus Protection
(one or both of these prevented the install from even starting - very informative error message: "There was an error in setup."  No kidding!!)

> Stop print spooler
This fixed the "hang in the middle of install" problem.  VERY NICE!  Who'd have thought of that?!

In my case, once the laptop rebooted, the print spooler and virus protection were back on, and all I had to do was re-enable the User Access Control.

Thanks, guys!  I, too, hope others will benefit from this.  Too bad it is so hard to find!  MS should really put out a KB article or update, or something....